Hotel HSM Calas Park
Hotel review Hotel HSM Calas Park
Age: 46-50
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5
Blender with considerable flaws *
Enlarge letters A A Downsize letters A AAt first glance the hotel made a good impression. The staff are very friendly and helpful. But overall the hotel was due to its lightweight-much too loud and inconsiderate behavior of a lot of guests, for example to the night were picked up, made for further noise scenes. There was only much value on shiny floors, the other dirt away. Mold in the bathroom to find. In the floor corners hairs from the previous guests and so on is resistant to tip the cleaning staff and not to be expected. In tubes at vending machines had dropped black sour cream. Angesabberte were filled up bottles in the vending machines. The food was good overall, but the coffee was undrinkable. The evening entertainment except alla partial bingo (of course only against payment of the maps) and partly tierguälender shows hardly any entertainment. The end of the season was the hotel clearly to report.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Martinavielen Dank für Ihre Kommentare. Wir möchten uns für die von Ihnen erwähnten Umstände entschuldigen. Wir bedauern dass Ihr Aufenthalt in unser Hotel Ihre Erwartungen nicht entsprochen haben. Wir haben Ihre Kommentare entsprechend weiter geleitet und werden uns um Verbesserungen bemühen.
Mit freundlichen Grüssen,
HSM
Customer Service
Additional info concerning your hotel review Hotel HSM Calas Park
| What type of room did you review? | Apartment Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Bucher Reisen |
