Best hotel with the best staff

Hotel review Hotel HSM Maria Luisa

by David2011-07-014.58333333333

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From: Sweden
Age: 41-45
Travel time: in July 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5

Best hotel with the best staff

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Very good staff, friendly and knowledgeable. special Ariel and Maria, two super-good entertainer. Full activity all the time for all ages.
I would choose this hotel and the place again.
Thanks a lot

Hotel review in categories

Hotel in general

5.5
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  6.0
  Suns
Location and surroundings

4.8
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

6.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  6.0
  Suns
Gastronomy

6.0
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  6.0
  Suns
- Atmosphere & furnishings
  6.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  6.0
  Suns
- Child care or playground
  not rated
Room

5.8
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  6.0
  Suns

Hotelier's comment

Dear David,

Thank you for your nice comments. It is nice to know that you have spent a great stay at our hotel and that you enjoyed our entertainment. Our Staff and specially Ariel and Maria, will be very happy to read your positive comments.

We hope to see you next year at Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service

Additional info concerning your hotel review Hotel HSM Maria Luisa

What type of room did you review?	Shared room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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