Hotel HSM Maria Luisa
Hotel review Hotel HSM Maria Luisa
1 / 1 User (100%) finds this review helpful.
Age: 19-25
Travel time: in July 11
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.6
Not recommended! *
Enlarge letters A A Downsize letters A AThe hotel is in good condition, but the food is a disaster. Breakfast is something to watch, but the fact that the dinner is just crap. The food was cold, overcooked and unseasoned. The selection of the food was rather poor and often served dishes, which I believe to be the most tastes are not satisfied such as liver.
Our rooms were a good size and clean, there was nothing to complain about.
The majority of the guests were French or Spanish hotel, I think we were the only Germans.
The location of the hotel can be seen from two sides. On the one hand, it is very quiet and close to the beach. On the other hand, I think you were in a fix there without a car. The walk to the nearest bus stop is approximately 1 km and it is in the next nothing within walking distance, except for a small beach was super market.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Sandra,vielen Dank für Ihre Kommentare. Wir bedauern dass Ihr Aufenthalt in unser Hotel Ihre Erwartungen nicht entsprochen haben. Wir haben Ihre Kommentare entsprechend weiter geleitet und werden uns um Verbesserungen bemühen.
Mit freundlichen Grüssen,
HSM
Customer Service
Additional info concerning your hotel review Hotel HSM Maria Luisa
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
