Hotel HSM President
Hotel review Hotel HSM President
The review was read 111 times.
From: Spain
Age: 41-45
Travel time: in August 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.2
Age: 41-45
Travel time: in August 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.2
A great family hotel in a not-crowed area
Enlarge letters A A Downsize letters A AGreat choice to have some calm family holidays.The Alcudia bay is beautiful, and can be seen from the hotel. Good service from the staff, very friendly. Points to improve: cash automatic to withdraw money does not exist in the area, pool hammocks reserved with towels all day/night, that should be avoided by the hotel.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Dear Lorenzo,Thank you for taking your time and share your nice comments with us. It is nice to hear that you liked our hotel and the bay of Alcúdia. Our Staff will be happy to read your positive comments. About your suggestions, the problem is that the hotel is located in a residential area, so the city council will problably not put one in this area. And regarding the towels in the morning, the are warnigs and advices at the pool area, and we have tried everything. I suggest next time you go straight to the reception to tell the problem. We hope to see you next time in Hoteles Saint Michel!!
Kind regards,
Your
HSM
Customer Service
Additional info concerning your hotel review Hotel HSM President
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
