Hotel HSM Reina del Mar
Hotel review Hotel HSM Reina del Mar
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Age: 26-30
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.2
A great pleasant vacation in a good hotel! *
Enlarge letters A A Downsize letters A AI rate this hotel as a three star hotel and therefor it is simply the best! It was very clean, the rooms are large (including the bathroom and balcony). The only thing, what was missing, was a hair dryer!
The food repeated partly, but there are always fresh salad, fresh fruit and a variety of fish and meat. In addition fries, pizza, pasta. The breakfast is good: cereal, cereal, Spanish sausage, cheese, eggs in all variations, sausage, ... (Yum!) and fruit salad. The rolls are not, we know from Germany, but as I said, it is a three star hotel!
The staff is friendly-we were there, but also, if you're polite and accommodating, you get a very nice word back.
What has surprised us, were the table manners many other guests! The check-in process was beneath contempt and partly really disgusting. But the hotel nothing for. As well as for individual party guests, but it was el Arenal. All in all, however, it is quiet.
If it transpires, we will definitely be back ☺
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber Torben,vielen Dank für Ihre netten Kommentare. Wir freuen uns, dass es Ihnen bei uns gefallen hat und erwarten Sie gerne wieder bei Hoteles Saint Michel.
Mit herzlichen Grüssen aus Mallorca,
Ihr
Customer Service
Additional info concerning your hotel review Hotel HSM Reina del Mar
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
