Hotel HSM Reina del Mar
Hotel review Hotel HSM Reina del Mar
The review was read 1473 times.
From: Germany
Age: 26-30
Travel time: in August 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.3
Age: 26-30
Travel time: in August 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.3
Hotel only for party people suitably! *
Enlarge letters A A Downsize letters A AThe hotel was located above the beach of Playa de Palma. So you need some stairs and roads to the beach run down. With over 30 °C quite strenuous. At the pool we did not want to go, since it is not sophisticated looked.
Unfortunately the rooms have no air conditioning, so that it only in the lobby was very nice and cool. There however to many young people and slept their intoxication from home. The rooms are very small, but had a large balcony. The neighbors You will hear extremely, since the walls are so thin. The door could not be locked.
The food could not convince us unfortunately. For a three star hotel should be more of it.
* This hotel review was originally written in German by Isabel. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen changenot rated
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Isabel,vielen Dank für Ihre Kommentare. Wir möchten uns für die von Ihnen erwähnten Umstände entschuldigen. Wir bedauern dass Ihr Aufenthalt in unser Hotel Ihre Erwartungen nicht entsprochen haben. Wir haben Ihre Kommentare entsprechend weiter geleitet und werden uns um Verbesserungen bemühen.
Mit freundlichen Grüssen,
HSM
Customer Service
Additional info concerning your hotel review Hotel HSM Reina del Mar
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | TUI |
