Hotel HSM Reina del Mar
Hotel review Hotel HSM Reina del Mar
From: Germany
Age: 41-45
Travel time: in July 11
I travelled as: Solo/single
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9
Age: 41-45
Travel time: in July 11
I travelled as: Solo/single
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9
Simple Hotel *
Enlarge letters A A Downsize letters A AFood was really very good for a three-star hotel, varied!!! Room cleaning and friendliness were very good. The rooms were unfortunately not soundproof and have a good night's sleep in this hotel was unfortunately not to think!!!
* This hotel review was originally written in German by Maria. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool areanot rated
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)not rated
- size of the bathroom
Hotelier's comment
Liebe Maria,vielen Dank für Ihre netten Kommentare. Wir möchten uns für die von Ihnen erwähnten Umstände entschuldigen und Ihnen mitteilen, dass wir unsere HSM Customer Service entsprechend informiert haben.
Mit freundlichen Grüssen,
HSM
Customer Service
Additional info concerning your hotel review Hotel HSM Reina del Mar
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
