Hotel HSM Reina del Mar
Hotel review Hotel HSM Reina del Mar
The review was read 986 times.
From: Germany
Age: 19-25
Travel time: in June 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.5
Age: 19-25
Travel time: in June 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.5
Top price/performance ratio *
Enlarge letters A A Downsize letters A APositive: the hotel is super clean! Cleaning (including changing of towels) every day! Front desk staff super friendly and helpful, spoke good German and English! The buffet was very large, especially the salad buffet-but after a week it was slow boring... Otherwise, the food is really delicious and there was something for every taste (every evening with pork/poultry/calf). Beach is a maximum of three minutes walk away also shade under palm trees are available... Rooms are small but adequate-the bathroom was big enough and clean-No mold! Some rooms have a view of the Sea (approximately from sixth floor)
Negative: unfortunately no refrigerator and no air conditioning, but very badly soundproofed room
* This hotel review was originally written in German by Mirjam. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Mirjam,vielen Dank für Ihre netten Kommentare. Wir freuen uns, dass es Ihnen bei uns gefallen hat und erwarten Sie gerne wieder bei Hoteles Saint Michel.
Mit herzlichen Grüssen aus Mallorca,
Ihr
Customer Service
Additional info concerning your hotel review Hotel HSM Reina del Mar
| What type of room did you review? | Double room with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
