archived Hotel review Hotel Hedef Resort

by Ugne2007-08-012.58333333333



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1 / 1 User (100%) finds this review helpful.
From: No details
Age: 31-35
Travel time: in August 07
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.1

Too many uncultured people and incompetent staff

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The uncultured guests really make you feel like in a kolhoz. You have to queu for each meal. The quality of food was low, fruit were always raw. The tables are dirty and sometimes we had to hunt for forks... The room service is non-existent. They only come to steal minor things but never change bedclothes, even after 2 complaints. The reception also did not react to the complaint about stolen things from bathroom. The rooms are ok, the A/C is ok, but for 2 half days there was no electricity. If you plant to spend some time at the pool, it is impossible. Everyting is occupied all day long, impossible to find a place. It should be 3*.


Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.8
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Hedef Resort

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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Reviews for Hotel Hedef Resort, Alanya - Konakli will help you evaluate and rate whether Hotel Hedef Resort in Turkish Riviera is the right hotel for you to spend your holiday in.

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