Hotel review Hotel Helene

by Torsten2011-12-011.83333333333



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From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2.2

Pure horror *

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In the framework of occupational training event I was in two weeks in the hotel December 2011 'Helene' room for free. At the front desk I was given a room on the fifth floor in the attic in the first floor of a dirty floor on. The door to the room was only about 45° open, because then one behind the bed and under radiator strike. The room had a slanted roof. Left in the attic area was the bed and a small desk, separated by a narrow hallway. The room's bathroom had an open ventilation shaft, through which constantly blew cold air, no heating. At the front desk I hired a bevel from, in order the room measured. The room had the slanted without a 1.86 meters x of 2.63 meters (4.89 square meters!) and the skylights a size of 1.01 meters x 0.64 meters. The skylights had external rotation/tilt fittings and rattled on the basis of the prevailing strong wind constantly very loud, because it could not be closed properly. With a tour of the next door room which one I noticed, that diess obvious even smaller than I and, above all, completely without heating was. My 'hotel' Helene in the art room was by far the worst hotel rooms, and I have seen the last 22 years. The award of such a room is, I believe, is unacceptable. I would say, however, that my room was Spartan equipped, but it was clean. It was cleaned every day. At the breakfast buffet in this two star hotel didn't have high expectations. There was one sort of bread rolls and one sort of bread. Four different types of sausage and two sorts of cheese to choose from. Jam, cereals and yogurt were available. Orange juice and juice as well as tea Bags added the offer. That was it. Monday to Sunday. First and second week. I would say, that I didn't check inn in unpleasant memory had remained. I spoke to the owner as a guest of the hotel, German. He spoke to me however Baden, I understand what bad. For questions of courtesy and of decency would have expected, if Mr p. would only try, put its dialect. All in all, therefore for me only a ruling in Fage: 'Helene' -hotel once and never again!

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Hotel review Hotel Helene - Flur vor meinem Zimmer
* This hotel review was originally written in German by Torsten. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.8
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.7
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.8
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Helene

What type of room did you review? Single room
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? No details
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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