archived Hotel review Hotel Helnan Marina Sharm

by Manuela2009-11-012.41666666667



Not yet registered
Want to ask me a question?
The review was read 862 times.
2 von 5 User (40%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in November 09
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.9

A hotel of the special type *

Enlarge letters A A Downsize letters A A

We felt us already with the arrival of the staff not taken seriously. Russian or english language skills are of huge advantage. German is not spoken. 90% of the guests were eastern European origin before all russians. These have included the courtesy and the behaviour with a teaspoon. Nothing for zartbesaitete. At check-in our room was unsanitary (hair in the beds and on the bath room floor), the bathtub is in need of renovation, broken. The room cleaning was acceptable. The volume at the pool and beach was nothing for people the tranquility speak much to loud music. The pool is not well maintained, the cushions were not clean. All inclusive means at this hotel only because of the pool, anywhere else for example hotel lobby is despite blue bracelet the Portmonaie a useful companion. Helpfulness is lower case in this hotel, the laughter of the staff seemed fake or we had to get the feeling as women not the necessary respect.
With the mass production of food, only a time of 19 to 22 have two stages, was directly by some guests due to lack of Auffüllhilfen the food directly tested, for example, the equivalent of the glass doors spoons in their mouths and back again. A feeling of disgust ☹ We could write more, want to give to anyone but the chance, this hotel to enjoy, just a hotel of the special kind.


* This hotel review was originally written in German by Manuela. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.8
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    2.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Helnan Marina Sharm

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel Helnan Marina Sharm, Sharm El Sheikh / Na'ama bay will help you evaluate and rate whether Hotel Helnan Marina Sharm in Sharm El Sheikh / Sinai is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort