OK for short stay

Hotel review Hotel Hilo Hawaiian

by Gabriele2010-12-013.58333333333
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Member since 7/18/08
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The review was read 211 times.

From: Germany
Age: 46-50
Travel time: in December 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.3

OK for short stay *

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Castle Hilo hawaiian is the in the years come. We had a superior room on the seventh floor (room 731) with a view on the banyan drive. The room had a clean carpet, old, wallpapers and worn-out furniture easily scuff, the but were basically OK. We had a king size bed and a small CRT televisions. It was no safe, no hair dryer and a clothes rail as an open closet with the sink.
Due to the airport is a certain noise inevitable.
Stingy with the coffee I found the matter. Only the first day free coffee it and/or tea. The other days can be bought at reception for two $coffee or the tea.
The towels are changed only each fourth day, what I thought was totally unacceptable.
The breakfast buffet is not to be recommended, because the air conditioning in the breakfast room was very low and thus were also the food cold. Coffee and selection were good. Better breakfast in it s pancake house Ken. Fun bar is the WAI Oli lounge. There it is 3:00 P.M. happy hour from 7:00 P.M. the beer for 2.50 $including tax.
The ladies behind the counter are really good mood. This can be said of the staff at the reception not.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Hotel Hilo Hawaiian - Zimmer 731

Hotel review Hotel Hilo Hawaiian - Lobby

* This hotel review was originally written in German by Gabriele. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.7
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.8
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.3
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Hilo Hawaiian

What type of room did you review?	Double room Superior with view Street
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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