Hotel Hilton Arundel
Hotel review Hotel Hilton Arundel
Age: 41-45
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.4
Expected: Hilton. Received: A Disappointment *
Enlarge letters A A Downsize letters A AFoodstuff fluorescent light-filled large car park, generally improved house, window to rear dump pins, first of all, no tv reception (aerial cable had fallen off), but subsequently too miserable tv picture, smoke covered by bathing cap! (previous guest probably smoking, no alarm wanted,), room service surly and rude, clock radios, has not been upgraded in winter, access for Softwareproblemen not usable. Breakfast: eternal Wait, until a table was assigned, buffet and partly half empty (no glasses, spilled food, staff inattentive, in a bad mood, ungepflegt/in wrong sizes dressed and slow (chooks re-filled almost empty plates weren't or first after ten minutes fortgeräumt)-a few, completely overstrained (Aushilfs-) forces in the breakfast room, while the bar just outside of the breakfast area in groups talking and obviously the best amused, without support. A wading, justified complaint to the management There is also after a week still no answer; so the whole is now directly to the HQ by Hilton in the United States. I am business almost constantly on travel and am staying hundred + times per year in the hotel/experiences such as this are still-especially at one of the major trademarks rather rare. Positive emphasis was the service at the check-in: everything else met not only minimum, let alone, four star standards. This also applies, if you in England with caution to Lakeland quality of this hotel.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Hilton Arundel
| What type of room did you review? | Shared room Standard with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
