A Hilton Hotel unworthy

Hotel review Hotel Hilton Brighton Metropole

by Henriette2011-05-012.58333333333

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The review was read 471 times.

From: Germany
Age: 61-65
Travel time: in May 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.1

A Hilton Hotel unworthy *

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Luckily I needed in the context of a round trip only 1 night in this shed. I know business many Hilton Hotels. Such a thing as in Brighton I have never been expected. View of a roof of the inner courtyard, trash and from the windows thrown the pillow. In a noisy exhaust pipe (the kitchen?). Windows did not open, musty odor proof rooms. I told the bathroom with multiple silver fish, toilet flush did not work, there were long hairs rum, carpet was badly cleaned.HCLFHLIn the restaurant the staff was not interested, a drink to food for sale. Food was okay. Very frugal lighting.

* This hotel review was originally written in German by Henriette. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.7
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.3
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.0
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Hilton Brighton Metropole

What type of room did you review?	Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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