Hotel review Hotel Hilton Florence Metropole

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by Michael2010-05-014.16666666667
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Member since 3/29/09
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5 von 5 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in May 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5

Again at any time *

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We wanted to intentionally a 'noisy' hotel in the city center and did not regret our choice. The hotel is located about 15 minutes 'drive from visibility of the city, the hotel bus goes almost every hour free of charge, until late in the evening. The hotel is modern, the rooms comfortable. We had a promotional rate and used a club room in the 14. Floor with panoramic views of the city. The Club lounge is located on the top floor with a terrace and a great view of Florence. The staff at the hotel was very friendly, at the front desk was partly speak German, otherwise English. A problem with the airconditioner was fixed quickly. Restaurants etc. we didn't used, are therefor in the city. A real alternative to the sometimes still quite rustic houses in the city center.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
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    2.0
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Hilton Florence Metropole

What type of room did you review? Double room Executive with view City
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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