Hotel Hilton Hurghada Plaza
Hotel review Hotel Hilton Hurghada Plaza
by Monika2011-11-014.75
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Member since 7/13/08
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1 / 1 User (100%) finds this review helpful.
1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 56-60
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7
Age: 56-60
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7
Name stands for quality *
Enlarge letters A A Downsize letters A ALike all Hilton-the hotel is excellent. The very good overall impression a little diminished by the huge, impersonal, with moderate equipped opportunities to sit and cold effective restaurant. There one feels like in a station concourse. The advantage was however dain, that always free seats were available, a stand or wait, we saw not a single food was very good. Varied, certainly for the Russian tourists, but also the could you consider a experience. Otherwise, everything else is positive to evaluate.
* This hotel review was originally written in German by Monika. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Dear Guest,Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
Many thanks for your feedback as well as your comment, which I have relayed to the relevant department heads, in order to take the necessary actions, where applicable. Please accept my sincere apologies for any inconvenience this may have caused you. It is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.
I am very pleased that you have enjoyed your overall stay with us. We place great value on your continued relationship with Hilton.
Looking forward to welcoming you once again at the Hilton Hurghada Plaza or any of the Hilton Worldwide Portfolio of Hotels in the near future.
In the meantime, if I can be of any assistance, please do not hesitate to contact me.
Sincerely,
Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Additional info concerning your hotel review Hotel Hilton Hurghada Plaza
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
