Hotel review Hotel Hilton

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by Ingrid2011-12-012.33333333333
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Member since 4/12/09
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The review was read 143 times.
From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.8

The name doesn't deliver what it promises-a shame *

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We were total disappointed. The name Hilton stopped here not at all what it is usually symbolizes. 15 minutes of waiting until we got breakfast seats, where you on plates, glasses and cutlery wait. Lean buffet, the only slowly refilled. Staff was musty, as the rooms. Hardly a smile let alone an apology. Badassessoires were not re-stocked. We also had to request towels, only the small towel was fresh, towel and face towels were missing on the second day! We were with a coupon of a renowned coffee company and on the basis of this certainly not a Hilton again. Not without a coupon, because this hotel was just like a flop!

* This hotel review was originally written in German by Ingrid. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.0
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Hilton

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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