In the garden you have to wait

Hotel review Hotel Holiday Inn Stuttgart

by Rolf2011-06-014.08333333333
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Member since 1/26/09
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The review was read 844 times.

From: Germany
Age: 46-50
Travel time: in June 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 4.9

In the garden you have to wait *

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Unfortunately it was a very warm day and the air conditioning in the hotel (besondrs in the breakfast room) could not " Mr " are the temperatures. In the courtyard there was the possibility, to drink and to eat, but the duration until I was served was very long

* This hotel review was originally written in German by Rolf. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.7
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.0
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

6.0
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Hotelier's comment

Sehr geehrter Gast,
es tut uns sehr leid, dass Sie in unserem Sommergarten nicht den gewohnten Service erfahren haben.
Wir werden Ihre Kritik an die entsprechenden Abteilungen weitergeben.
Ich versichere Ihnen, dass wir auch in unserem Sommergarten einen hohen Anspruch an uns und unsere Produkte haben. Durch Ihre Meinung können wir uns verstärken und wir versichern Ihnen das wir uns verbessern werden.
Wir freuen uns Sie bald wieder in umserem Hotel begrüßen zu dürfen

Mit freundlichen Grüßen
stellv. Direktorin
Alexandra Meierhans

Additional info concerning your hotel review Hotel Holiday Inn Stuttgart

What type of room did you review?	Single room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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