Good hotel, but only trouble with the booking

archived Hotel review Hotel Hyatt Regency Vancouver

by Charly2009-07-013.91666666667
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Member since 4/1/08
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The review was read 372 times.
5 von 6 User (83%) finden diese Bewertung hilfreich.

From: Germany
Age: 61-65
Travel time: in July 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 4.7

Good hotel, but only trouble with the booking *

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The decor of the hotel is very good. The location near to the Robson/Street cheap. The breakfast is good, but there are better breakfasts. trouble made our reservation through hotel. De. I had a double room with breakfast. I explained in town, I have a package with breakfast for one person only. The booking confirmation was like staying with hotel. De usual were not appropriate. A booking a room with breakfast for 2 persons they also did not offer. My Please contact the hotel for further information. De consulting came to take you despite not to. All in all a very rude treatment. If you don't fancy ärgen, go to the hotel as you should avoid the hotel.

* This hotel review was originally written in German by Charly. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

6.0
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.7
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

5.3
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel Hyatt Regency Vancouver

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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