Hotel Iberostar Grand Paraiso
Hotel review Hotel Iberostar Grand Paraiso
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1 / 3 User (33%) finds this review helpful.
Age: 51-55
Travel time: in November 11
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.7
The third time staying at the grand, it is getting worse *
Enlarge letters A A Downsize letters A Ai was now the third time staying at the grand Paraiso... After a month has been a little frustration. You have to keep in mind, the the holiday with first comfort and Condor (not the best) as a whole 4600 euros for me alone. First of all, the positives... The room cleaning was very good, the shows in the evening and the animation team. Negative I found the dress code in the evening in the buffet restaurant... While some gentlemen in flip-flops and T-shirt plus short pants at the table set for a hotel with five star plus should be stopped. I also on vacation the butler only seen when he spoke with the concierge girls... I did not have a butler service. The pool service team turned down one or two course, though it was on 17 o'clock was... A drink on the couch to get... Was hit, at the quiet pool the service was by far better... This lady was right up to the end of a great deal of trouble at this time of year was a small tropical storm... After that were in the main pool the twigs and bushes after four days were not cleared... Otherwise there are many tiles are not available... The cleanliness at the main pool left a lot to be desired... This was the first two vacations at grand much better... In this hotel with Directors a short talk is impossible... Think they have no mood to shop or just to keep you entertained... Very arrogant. These eight times I was in Lindo or Maya... Since I have a director of the old school met... The often talk with me or other... So what did I in a style five star hotelthe food... Of course there was lobster... Lobster, etc., but all that with a cook. Is beyond me... The desserts are fertigprokukte... For years the same. Conclusion for me is... The overall performance in this hotel the upper price range has become very slack... What is a management problem for me... The majority of the staff is great. Still questions for me? Gladly. Tungsten. @ web. De Kraemer
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Iberostar Grand Paraiso
| What type of room did you review? | Junior Suite with view Garden |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | FTI |
