Hotel review Hotel Iberostar Grand Paraiso

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by Markus2011-11-014.75
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Member since 12/15/08
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1 / 1 User (100%) finds this review helpful.
From: Switzerland
Age: 46-50
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7

repeat offender *

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The location and the facilities of the hotel was already written in other reviews. This year we were already for the fourth time in a row at the Iberostar grand hotel Paraiso. This stay we liked it very much. The management has changed including the chef this year, what the hotel wasn't't bad. So we could explore new food at the buffet. Because this year we have not visited the specialty restaurant (except the Japanese), we can not statement make. But we heard, that it changes in these restaurants given has. The hotel is kept very clean, it was cleaned everywhere and repaired. The toilets were also very clean. The staff are very accommodating, even if you do not tip, a smile and a few nice words help. Of course, we gave gladly tips for good service, but the wages of the staff didn't exactly a hit. By the pool there were towels a discretion. We were mostly in the relax pool and several times a day the pool concierge with new towels. If the sun cream forgotten, no problem, this is also at the pool concierge available. Unfortunately the service in the restaurant-restaurant ' La breeze' sometimes a lot to be desired, especially for larger rush. Fortunately, the main restaurant was open for lunch as well, which contributed to the tension in the situation. In this restaurant was a larger 'grill' constructed, where lobster, crab, meat, salad, vegetables and potatoes were offered... Very delicious! Conclusion: the hotel has nothing quality deteriorated and is still recommended for people, who are looking for relaxation! The quality of the food is excellent and in my view a feast for the eyes. We will travel there next year again.

* This hotel review was originally written in German by Markus. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.7
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      6.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.8
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Iberostar Grand Paraiso

What type of room did you review? Junior Suite Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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