Hotel review Hotel Iberotel Luxor

by Denis2011-03-014.75



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From: United Kingdom
Age: 46-50
Travel time: in March 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7

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From the moment we arrived and were giving a personal 'walk round' the hotel by one of the exceptionally helpful and competent reception staff until the moment we left, this hotel managed to exceed our expectations in all areas. The food and variety of dishes was excellent and served by friendly waiters in clean comfortable surroundings with the choice of 4 themed restaurants on the hotel grounds. Bar staff were equally friendly and courteous, the rooms were clean and spacious and the Nile views were breathtaking . Security was in evidence but this was good to see and even the security guards were polite and friendly. Nothing seemed to be too much trouble for all the staff at the hotel and in recommending this hotel I would like to thank the hotel management and staff for making our stay pretty much near perfect - (Why do they not have 5 stars?) Thanks again Denis R Brandom Horley , Surrey


Hotel review in categories

  • Hotel in general
    open close
    5.8
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Iberotel Luxor

What type of room did you review? Single room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, better
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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