Hotel review Hotel Is Morus Relais

by Brown2010-05-010.916666666667



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1 / 2 User (50%) finds this review helpful.
From: Italy
Age: 46-50
Travel time: in May 10
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 1.1

Terrible experience

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Very bad experience. The hotel is very old, the rooms are dirty and not worth the 4 stars. The staff is very rude and shows total lack of professionalism. The receptionists are contemptuous of customers and are completely lacking of kindness. Breakfast is poor, as a hostel. Beach is small and is completely overrun by algae. Disproportionate cost. Stay as a nightmare: merit a complaint. To prohibit absolutely. For much much less price, you can find much better hotels even nearby.
They do not have internet! incredible, for 4 stars hotel, but, sure, they know only the stars in the sky


Hotel review in categories

  • Hotel in general
    open close
    1.0
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    1.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      1.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.3
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    1.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Is Morus Relais

What type of room did you review? Double room Superior with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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