archived Hotel review Hotel Jardin Tropical

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by Ama2007-08-012
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Member since 8/28/07
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The review was read 1392 times.
8 von 11 User (73%) finden diese Bewertung hilfreich.
From: No details
Age: 31-35
Travel time: in August 07
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.4

The giant bugs and the broken walls

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Definitely don't go to Jardin Tropical. This hotel doesn't deserve the all 4 stars.
The standard rooms are very small, the walls are broken and if you are "lucky" you will find some giant bugs inside the rooms.
If you complain about the rooms and you ask for your 4 stars rights the reception staff will ask you for extra charge or advice you to change the hotel.
The cleaning service is partially available in the room as they don't clean the dust or wash the floor in your room.
Even they say the hotel is renovated in fact it is only painted: the furniture in the room is very old, the curtains and the bedspreads are from cheap and plastic materials. The corridors and the elevators are dirty. The photos with the rooms on their website don't show the reality, they are done in Photoshop to look nice.
The only good thing is Las Rocas Restaurant and the beach club but if you look for other 4 stars accommodation you can easily find the same for better services.


Hotel review in categories

  • Hotel in general
    open close
    1.0
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    1.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Jardin Tropical

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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