Four stars weren't justified

Hotel review Hotel Kaiserhof Eisenach

by Sylvia2010-11-013.33333333333
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Member since 11/29/10
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From: Germany
Age: 46-50
Travel time: in November 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4

Four stars weren't justified *

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Four stars in Germany, would be at least a hair dryer, shower cap in the bathroom to be expected. Apart from the narrow (Overweight could have problems! ") In the bathroom were the shower floor rust stains. The toilet, the base wasn't cleaned properly. And probably has longer, urine and Wassersteinspuren were clearly visible on the upper waters edge. NOT welcoming!!! To the corresponding Turmschenke ( restaurant) I have to tell you that the entire meal so not our taste. We aren't gourmets, but none of the four course was from our view of the high cuisine attribute. From the GeriebenSchmalz a Zitronennote made a decision on Tafelspitz, with a strong wine schmeckendem white cabbage to the pork, which media were served. The dessert, that pies ( simple Schokomuffin) with ice cream, plums, they advertised and also a very promising name for the eye best presented, but also a flop. We had a package (night with 4 -course menu) booked, I would give the guests should be offered a choice

* This hotel review was originally written in German by Sylvia. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.0
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

2.8
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Kaiserhof Eisenach

What type of room did you review?	Double room with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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