Hotel Kalina Garden

The only advantage of the hotel is it’s location – in the strict centre of the town. But if you plan a family holiday – it gets very loud in the evening.

The staff is rude and incompetent, only the bartenders were nice, probably because we are girls. When you go to the reception to complain about anything they don’t really care, hardly anyone speaks English! When you want to see the manager they bring you someone looking like a cleaning lady who is absolutely incompetent and speaks only Russian.

The food is dreadful, every day the same, the meat is undercooked – it gives you stomach trouble. We had all inclusive – and regretted it dreadfully. Outside the hotel food is good and rather cheap, and after 3 days we just couldn’t stand the hotel food. The same goes for the alcohol. It’s not original, it’s being poured to the original bottles of Savoy but you don’t really know what it is and it tastes horrible.

no such thing exists in that hotel

The sheets and pillow cases are dirty, the doors leading to the room wouldn’t close without a huge bang (which was making the neighbors angry) and the bathroom handle was constantly falling off. Besides that the room is rather big, with a joined bed, a nice sofa, a tv and a fridge. The bathroom is also big and rather comfortable as well as the balcony.

So if you really want to have a good holiday, do yourself a favor and choose another hotel! I’ve been to Bulgaria 4 times already and didn’t have any problems in other hotels, Sunny Beach is really wonderful so don’t get put off by my opinion – it only concerns the the hotel! My opinion ins't isoletet, I talked to many people from many different countries during the trip, I haven’t found one single person happy with the hotel!