Hotel review Hotel Kempinski Palace Portoroz

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by Barbara2011-07-014.91666666667
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From: Austria
Age: 19-25
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.9

5 star rating! *

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The hotel is really recommendable. The staff are very friendly and helpful, the food at the breakfast buffet plentiful and there is a lot of choice. The rooms are very nice, generally is the whole hotel area was very tastefully decorated. Very nice on the weekend the cinema in the park.
There are only two criticisms:
1. The prices in the hotel were more than disappointing ., for example, a bottle of mineral water €6, an aperol squirt €9, a burger €18, a toast €9. In the restaurant the appetizers and main dishes around €15 about €28. I think the rates, especially with the drinks very rude, especially, because the pool nothing take this expensive and have to pay prices.
2. At the pool or in the indoor swimming pool much too few beach chairs for the size of the hotel. Unfortunately there are very rude guests, the all day to reserve beach chairs, but they never showed up at the pool, while other guests on chairs or on the floor must. Reservations of the pool chairs should be banned!

* This hotel review was originally written in German by Barbara. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      6.0
      Suns
  • Location and surroundings
    open close
    5.6
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Kempinski Palace Portoroz

What type of room did you review? Double room Superior with view Courtyard
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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