Hotel review Hotel Kempinski Palace Portoroz

Profile picture Wyman
by Werner2011-06-013.16666666667
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Member since 5/21/11
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The review was read 1103 times.
From: Germany
Age: 56-60
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8
Proof of booking provided

Good for a one-time stay *

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The management of the hotel in part to significant areas, efforts would be made, in order to justify a classification of five stars.

We were disturbed by the lack of cleanliness in the outdoor area of the breakfast area. Many chairs were dirty with bird excrement; a clearly required cleaning was not carried out.

* This hotel review was originally written in German by Werner. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    3.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      3.0
      Suns
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Kempinski Palace Portoroz

What type of room did you review? Double room Superior with view Garden
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? Dertour

Was the review helpful for you? Yes No


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