Hotel review Hotel Klausnerhof

by Diana2011-12-014.91666666667



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The review was read 173 times.
From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 5.9

Where the guest should feel like a king! *

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The stay was fantastic. The friendliness and approachability of the staff and the manager were especially appreciated. The staff are also very respectful- excellent! The decor of the rooms and the standard of the wellness area is superb. The ski cellar with lockable closets is great! We were completely satisfied and will definitely come back anytime again!

* This hotel review was originally written in German by Diana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      5.0
      Suns
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Liebe Frau Diana!

Zuerst einmal herzlichen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben.
Es freut mich, dass Sie sich wie ein König gefühlt haben und uns bald wieder besuchen.
Einen schönen Advent
wünscht Ihnen
Frieda Klausner

Additional info concerning your hotel review Hotel Klausnerhof

What type of room did you review? Junior Suite Superior with view Rural landscape
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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