Hotel Kloster Lluc

Hotel review Hotel Kloster Lluc

by Mathias2011-10-013.41666666667

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The review was read 196 times.

From: Germany
Age: 41-45
Travel time: in October 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 4.1

Nice landscape, but damp cold, dark room *

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We (three hikers) chose an apartment in this hotel, because it is central to many hiking trails is located. The reviewer found so didn't want the information and pictures on the website. No view of the mountains, on the inner courtyard, but trellised Souter rain Windows with a view to a vollgerümpelten garden. Corresponding no view of the sunrise or sunset. In addition a musty odor eliminator and by long air and decent heat did not. At the front desk we were refused a move to another apartment, allegedly occupied, but for us it was definitely not suitable. A partial cancellation after five days has been rejected, but we didn't offputting, was responsible for the price in advance and clarified but in fact a sign at the front desk about it, that it would give no money back. I have never seen anything like it. On the departure day we had trouble leaving, the monastery. At 06:45 were almost all gates still closed, although according to the front desk from 06:30 should be opened. Conclusion: In the context of a hike for one or two nights okay, otherwise: stay away.

* This hotel review was originally written in German by Mathias. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

5.5
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  6.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Kloster Lluc

What type of room did you review?	Apartment Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details