Hotel La Quinta Park Suites
Hotel review Hotel La Quinta Park Suites
2 von 2 User (100%) finden diese Bewertung hilfreich.
Age: 41-45
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9
La Quinta Park Suites *
Enlarge letters A A Downsize letters A AOur trip this year led us with the Aida from Hamburg to Tenerife. At the end we spent a week in Tenerife at the Hotel La Quinta park suites in Santa Ursula (in Puerto de la Cruz) while we have really enjoyed the ship, we were rather disappointed! In the following a few things, (unfortunately) we very negative noticed: the entire hotel made a 'worn' impression. The worst was that the carpets in the hallways to the rooms to see: they were fallen 'filthy', with numerous stains and unprecedented tzten bodies. The rooms made a good impression, when taking a number of shortcomings, however, watch out: toilet seat and lid were yellowed and were not always cleaned well. At the shower separation on the bath tub was defective and the silicone moldy. The sink in the kitchen has an ageing cracks, the water tap was mold and deposits available. The stove were chipped. The cloth edge was rotting the bed (!). The substance 'crackled' formal, if you moved. Furthermore, the seam was down accordingly dirty. 'Fear' for further discoveries we have not seen the beds... The pool area was very much, but also here the very 'worn' so you tell the tie in the back strongly. The same applied for the cushions of all chairs in the dining room, bar and terrace. These were regular 'sat flat' no padding and more to offer. A nice touch was the miniature golf area, their trains over the whole hotel area were distributed. Unfortunately there were many of the trains not playable as the coating on the part. Strip way out was torn and felt quite neglected and unplayable. A big minus got the food. While the breakfast was acceptable (should have been chilled to, for example, the orange juice in the decanters; this was lukewarm) dinner offered the possibility to get full, but not to enjoy. Many of the fish/meat dishes were together with the sauce in aluminium containers offered (which stew, fish dish and the like is totally in order). However, where hundred guests in the sauce with a spoon of the fillets that 'fishing' one can imagine how in shortest time that looks. Finally the eye eat with. The salads were nice but also very sumptuously decorated after the hundred guests then looked rather chaotic. The vegetables looked often mushy from already from the outset, the fries frittes also (this cooled in the aluminum containers to quickly). Only the ice cream tasted really great! A plus goes to the staff at the front desk. Here were all very friendly and always tried, also 24 hours occupied this, what our early departure (six in the morning o'clock) very relieved (they offered us even breakfast, although that was only later to get). Nothing destro despite our stay in Tenerife we really enjoyed, and the hotel however we will, despite the nice location, do not recommend this hotel.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Jörg,Es tut uns sehr leid, das Ihr Aufenthalt in unserem Hause nicht 100% Ihren Vorstellungen entsprochen hat. Wir danken Ihnen nichtsdestotrotz für Ihre Kommentare, da diese uns immer behilflich sind,unsere Serviceleistungen bestmöglich zu verbessern. Wir bedauern ebenfalls sehr, das Ihnen das Essen nicht gefallen hat.
Wie schon erwähnt, danken wir Ihnen vielmals für Ihre Meinung und werden selbstverständlich unser Bestes tun, um diese Punkte zu verbessern.
Mit freundlichen Grüssen,
Hotel La Quinta Park Suites.
Additional info concerning your hotel review Hotel La Quinta Park Suites
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Jahn Reisen |
