Hotel Laguna Beach Resort & Spa
Hotel review Hotel Laguna Beach Resort & Spa
1 / 4 User (25%) finds this review helpful.
Age: 31-35
Travel time: in June 10
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7
Hotel Laguna beach resort & Spa *
Enlarge letters A A Downsize letters A AWe, a family with two children in June 2010 our 2 week holiday, in Laguna beach spent. There were minor flaws, but not more important. The holiday ran smoothly. When we arrived home, I felt physically worse and worse and had to visit a doctor. There has been a legion infection, it is a two-way thing pneumonia triggered. I had nine days in hospital treatment. Legionella of stagnant water in pipes, which is not used for a long time. At the Showers are waterhaze the bacteria, you can breathe an. Since we were there in the early season, we have with great rooms probably had contaminated shower, which is probably never been turned. I as the father of two young children thought that was very huge large wastage, in a four stars Hotel! What would happen, if we (2) and (4) as our children first have gedusch? Did God forbid! Since we from the tour operator (its) no compensation received an insight, we would advise all this hotel again! The tour operator quoted:
In the hotel all the sanitary measures are complied with. We say: the hotel is dangerous! We are deeply disappointed! Who still holiday want to spend up a tip: in front of the showers hot water and shower 20 minutes walk. Steam do not breathe. Then a normal shower. Finally: we want the long longed for Annual vermießen. Bulgaria is a nice holiday destination but that similar cases of negligence must be uncovered! For the sake of relaxation...
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Laguna Beach Resort & Spa
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | ITS |
