holiday?

Hotel review Hotel Laguna Beach Resort & Spa

by Gottfried2010-07-013.58333333333

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From: Germany
Age: 46-50
Travel time: in July 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.3

holiday? *

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We stayed for two weeks to relax in the hotel, unfortunately was the music in the dining area and by the pool too loud (disco). As all inclusive tourists made us feel like second class guests. Certain drinks were only to vorgeschhriebenen times of the different bars as this at different times for Ali tourists were open, otherwise you had the drinks pay, large paths the cause was. The food was not varied and mostly cold, but in the microwave heated could be! The staff went out of their way to fulfill its tasks but my he ausgebremmst respect from the hotel is pretty good.
Godfrey July 2010 Ulrike 45 46

* This hotel review was originally written in German by Gottfried. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.7
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

3.8
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

4.7
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  6.0
  Suns
- Child care or playground
  not rated
Room

5.5
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Laguna Beach Resort & Spa

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	ITS

Was the review helpful for you? Yes No

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