Hotel review Hotel Laguna Park 2

by Linda2011-03-011.41666666667



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From: Germany
Age: 26-30
Travel time: in March 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 1.7

Hotel Laguna park 2 *

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We had roaches in our room. The pool was abgebrökelt and not clean, the pool chairs were broken, but nobody felt responsible to clear from staff this.
My boyfriend and I booked half board, the dishes were dirty and pigeons flew around in the dining area. The food was awful, every day there were eggs, beans, bacon, sausages etc. and everything with Jürgen great greasy. The hotel is only for the British built. The coffee and other drinks warena from powder or diluted with water. INEDIBLE.
The hotel can be reached only by means of a very steep hill, every day we walked the walk several times, did the sea down. This is really an impertinence. The Rezeoption is rude. The cleaning ladies were nice. For the tv you have to pay money.
The hotel is very loud. I will never go back. We stayed for the super paid a lot of money. Every day and were glad, when we could leave the hotel very quickly.

* This hotel review was originally written in German by Linda. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.0
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    1.8
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Laguna Park 2

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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