Hotel Laguna

Hotel review Hotel Laguna/San Elena Sud

by Tristana2010-08-011.58333333333

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From: Germany
Age: 26-30
Travel time: in August 10
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 1.9

Hotel Laguna *

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It was not swept, swept, dusted or anything else. On the bathroom mirror were the toothpaste remains as the one could not see. It is supposedly spot checks-> Hello when it flushed the toilet clean and the beds (after the user change) is not noticeable then there also nothing because it not only controlled by a previous guest was the dirt, but from several! The drain in the shower was clogged (it was also always hochgedrückt again dirty water)-> no interest in our complaint. The house is very noisy, you can hear everything in the hallways with what happened. Also very the years us come all kitchens cabinets are fallen and the one or the other cabinet or nightstand also rather deserved retirement. We had an apartment for four to six people and the was already four we were only to be more closely!

* This hotel review was originally written in German by Tristana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.3
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  2.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  1.0
  Suns
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  not rated
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  1.0
  Suns
Room

1.5
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Laguna/San Elena Sud

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	Neckermann

Was the review helpful for you? Yes No

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