Hotel review Hotel Layana Resort & Spa

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by Gudrun2011-06-014.5
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Member since 11/19/09
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15 von 16 User (94%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.4

To be quite honest. *

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we spent a very beautiful vacation time in long beach, but it is just not so personally/family. The following is a 'negative/positive list' for long beach-lovers all:HCLFHLHCLFHLPositive:HCLFHLRoom and renovatedHCLFHLchairs were exchanged corruptHCLFHL-unchanged chilled water by the pool, cold towels, fruit skewers (has been replaced by chilled pineapple)HCLFHL-Mini bar prices unchangedHCLFHLSpa rates and special packages unchangedHCLFHL-free fruit basket in the room (upon request)HCLFHLCocktail prices unchanged-HCLFHL-weekly 'wine-tasting'HCLFHLHCLFHLNegative:HCLFHLWine prices increased by nearly ten % increaseHCLFHLOffers menu prices were a bit higher than in particularHCLFHL-no personal greeting/adoption by the management (it took three days, until you are registered as new tourists)HCLFHLHCLFHLConclusion:HCLFHLWe were allowed to spend in a relaxing vacation this year with a first-class service in long beach. This is certainly due to the fact, that the management some problems over the past few weeks has ceased. Fortunately, a large part of the previous service forces available, the live on the old layana-philosophy.HCLFHLThe hotel is to develop, remains to be seen. The layana will surely a very good resort, but probably one of many. For new guests, this makes no difference, but to be 'special' miss.HCLFHLHCLFHLWe can only hope, not that the management the preisschraube attracts, the honestHCLFHLgood Hotel-there are other locationsHCLFHL-the Environment are at least in the low season not so muchHCLFHL-the journey takes you to, if the guest is worthHCLFHLHCLFHLP. S.HCLFHLWe had booked a private trip to the yacht and a lovely day spent, the F and B-manager Florian extremely well organized and was always accompanied. by the way is Florian (speaks German) also with all of our questions and problems.

* This hotel review was originally written in German by Gudrun. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.4
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Layana Resort & Spa

What type of room did you review? Double room Superior with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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