Hotel Le Chateau de Prestige
archived Hotel review Hotel Le Chateau de Prestige
4 von 10 User (40%) finden diese Bewertung hilfreich.
Age: 36-40
Travel time: in September 08
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 2.9
A great holiday with smaller problems *
Enlarge letters A A Downsize letters A AThe complex is very nice. If one had a room facing the landside, one had the greatest view of the Taurus mountain range. This was an all-inclusive hotel, which is always very pleasant. The hotel was booked more by Russians and other nationalities (Turkish, Israelis and only around 2% Germans). But that didn't bother us. It wasn't completely handicapped accessible. There were sufficient bathrooms, but when in a wheelchair, one had difficulty getting from the lowest floor to the pool (was actually impossible without the help of another person).
Location
The distance to the beach as had been listed in the catalogue did not conform with the actual distance. It was certainly more. There were sufficient possibilities to buy knick-knacks and there were also several neighbouring hotels. One could take the Dolmus bus for around 2 Euros directly to Kemer (one couldn't walk there, it was surely around 9 km away). For the same journey by taxi it cost 14 Euros one-way. One could book ample excursions with the respective tour operators. I wouldn't try booking any excursions from the street vendors.
One couldn't say that the staff was unfriendly, but they didn't make any effort to speak any other languages other than Russian and, of course, Turkish. Housekeeping functioned only in a limited capacity. Only during the first 4 days of our holiday did we have 2 large and 2 small towels, and they were stingy with toilet paper. During our 14-day stay, our room never saw a vacuum cleaner nor a mop (old hair lay under the sink for the entire 2 weeks). Dusting was also limited.
Gastronomy
The hotel was very clean. If something fell in the restaurant, it was swept up. To the food and drink, it should be said that they were good. Only, one had to get one's drinks oneself. If they had had more staff, the guests wouldn't have had to do this themselves.
Sport & Entertainment
Various sports activities were offered. We didn't partake in any. The cleanliness of the entire pool area was lacking. They should have used more staff so that things could have been cleaned properly. The pool area itself was super.
Room
We had a very nice room. One actually didn't hear one's neighbours, except for the slamming of the doors. The bedding was seldom changed.
Tips and recommendations
This translation will not be included in the average rating.
Additional info concerning your hotel review Hotel Le Chateau de Prestige
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Alltours |