Hotel Los Estanques
Hotel review Hotel Los Estanques
Age: 31-35
Travel time: in April 11
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4
Solar and drawbacks *
Enlarge letters A A Downsize letters A AThe apartment has solar and drawbacks:
The first side: the apartment is beautiful large, has two separate bedrooms. Price per day is simply can't be beat, we have paid in April 38 Euro/day. The building is located very central to the harbor, shops and different, also supermarkets are within walking distance to reach. The owner is always friendly.
The drawbacks: in 18 days was cleaned only once, and the not very thorough, especially not in the bathroom.
The furniture was very dated, the on the website shown pictures are not more the current state, here is a partial urgent renovation necessary. As we checked in was the shower head/hose of the bathtub didn't work, it was missing the pot in the coffee maker and a light bulb was broken. The owner gave us these things up with new, but actually it would have noticed the cleaning staff.
The kitchen was very sparsely furnished, it was missing the necessary, for example, a reasonable peeler.
Unfortunately the very low rent will seduce some of the specific tourist groups, the apartment to book, so it can happen, the experienced as, to two hours at night on the stairs loudly disagreements are disputed. And the normal is laid out. So if you want to have your peace, you should probably choose another location, however. There must also be said, that the apartment building with ten units on a main thoroughfare of the town and therefore also with traffic at all times, loud music, etc. to expect. is unfortunately we had to fight with mosquitos extremely days also the last, probably what therefore, the garden in front of the lot and the building is poured damp.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomynot rated
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishingsnot rated
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Kunde,Wir schätzen Ihre Meinung. Zeigen, dass wir betrachten Ihre Kommentare. Auf der anderen Seite, zeigen auch unsere Sicht:
Wir sind überhaupt nicht einverstanden mit der Tatsache, dass die Wohnung nicht sauber ist, in der Tat gibt es Zimmerservice zweimal pro Woche, einmal mit Wechsel von Handtüchern und Bettwäsche, und einmal mit Wechsel der Handtücher. Kunden geben uns oft die Glückwünsche für die hervorragende Reinigung Service, den wir haben.
Wie für die Möbel, die in unserer Webseite bieten, sind genau die gleichen wie die in der Wohnung heute genau das gleiche.
Wie für die Mängel der Wohnung, kann manchmal passieren ein Problem, es ist selten, kann aber natürlich passieren. Sofort einen Techniker und das Problem lösen, wie wir mit Ihren Schlauch zum Beispiel tat.
Wie für die Küche, alles, was Kunden brauchen könnte, wir geben, Töpfe, Pfannen, was auch immer. Obwohl die Wohnungen sind bereits genügend Instrumente, wenn Kunden uns fragen die meisten, wir liefern.
Wie bei den Diskussionen, wir leben in Wohnungen und hörte nichts. Beachten Sie, dass jedes Geräusch Problem werden kann, werden unser Bestes tun, um es schnell zu beheben.
Keine Mücken in den letzten Jahren, verstehe ich nicht, der Grund für die Beschwerde.
Hinsichtlich der Lage der Apartments ist zentral, aber nicht zu laut, seit Jahren in den Wohnungen gelebt und ist eher ruhig in der Gegend.
Additional info concerning your hotel review Hotel Los Estanques
| What type of room did you review? | Apartment Standard with view City |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
