For three star hotel OK, except on the staff

archived Hotel review Hotel Lukullus

by Annemarie2009-07-013.16666666667
Read the other contributions

Member since 7/5/09
Want to ask me a question?

The review was read 753 times.
1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 51-55
Travel time: in July 09
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8

Proof of booking provided

For three star hotel OK, except on the staff *

Enlarge letters A A Downsize letters A A

Hotel and food for three stars. Room and were clean and beautiful hotel decorated. The staff was missing the friendliness. But if necessary it not for the manager to greet, although he probably spoke German, why the staff be different. We have already been in turkey our holiday, but such an unfriendly staff we have never had. Slow waiter at the bar. Wanted the guests not understand and have five minutes before the end of the all inclusive already said, that you don't get more. Also you were constantly in Russian. That was probably because the, mostly Russian guests that only in the hotel.

* This hotel review was originally written in German by Annemarie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.2
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  2.0
  Suns
- Distance to ski lift
  not rated
Service

2.5
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  2.0
  Suns
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Lukullus

What type of room did you review?	Double room
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	GTI Travel

Was the review helpful for you? Yes No

Print review