archived Hotel review Hotel Luna Alvôr Village

by Jana2009-10-013.75



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The review was read 2232 times.
11 von 15 User (73%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in October 09
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.5

Appearances can be *

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We chose this, recently opened hotel due to the good hotel reviews decided, the 4 star strong in question! Probably the worst message, the you upon their arrival will receive the that there was no reservation is available ... Overbooked!! For 2 nights we could get to stay. The glass elevator read the outside view unfortunately marred only to the lobby, as the glass-fronted after it was built had never been cleaned - the marks the Saugnäpfe from the Fenstermontage and dust from the building were still be seen. The first impression of the room was very good - spacious, decorated in a contemporary style and reasonable beds! Looked after closer inspection you then, for example the glass table in the dining area, the wall tiles and fixtures in the bathroom, floors, and counters or not only superficially clean. The small selection at dinner and no descriptions of the food woren't make it we feel at home. After a restless night (barking dogs), we were from the noise at 7 :30 AM woken up a huge construction site in the neighborhood. The breakfast was actually at home: the table ourselves ceilings, only that you had to eliminate dirt from other guests! We recommend this hotel under Portuguese leadership to not recommend.

* This hotel review was originally written in German by Jana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Luna Alvôr Village

What type of room did you review? Junior Suite Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? 5 vor Flug

Was the review helpful for you? Yes No


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