No 3 stars

Hotel review Hotel Luxor

by Stephan2011-01-011.83333333333
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Member since 1/16/11
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The review was read 833 times.

From: Germany
Age: 36-40
Travel time: in January 11
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2.2

No 3 stars *

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My room on the 4Etage was very small, the carpets carpet) was very dirty and stained ( attached pictures) and the room was completely full of smoke despite "non-smoking" and the bathroom smelled extremely after a uses scented oils. The window had to be open for the entire day it was impossible to sleep at night. The hotel is 3 stars today not worth more. On the breakfast I after a brief overview and was selfcterin. The room sometimes was booked during the fair in Frankfurt and the room rate is from the Anfangsnacht with about 50€ later on 155 € - for the same room and the same service. I would not recommend this hotel, even after a cleaning. This hotel was booked via HRS and the complimentaries such ( a bottle of water) was nowhere to be found. Ask at the front desk were not to taken note of.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Hotel Luxor - Treppenhaus zu den Zimmern

Hotel review Hotel Luxor - Auslegware Zimmer

* This hotel review was originally written in German by Stephan. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.3
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.0
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Luxor

What type of room did you review?	Single room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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