Hotel Makadi family star

Hotel review Hotel Makadi Family Star

by Dagmar2011-12-013.08333333333
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Member since 9/3/09
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The review was read 425 times.

From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7

Hotel Makadi family star *

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We stayed for 1 week over new year's eves in this hotel. When we arrived in our room at 2.45 o'clock only stayed for four nights sleep possibilities available (we were five people) which meant, that our 12-year-old daughter had to sleep in our bed with us. Two other nights after we had finally a place for you. Absolutely disappointing was not only for us but also for other guests the quality of the pool. We wanted, as we all-inclusive had booked, no additional expenditure on menus pay. Was loose 350,00 euros cost. Had reserved in the dome, however, there was no space for more! After endless' Research ' on a table in this area (1.5 hours) due to a massive complaint we got a table at the Italian restaurant in the mall. But there was also the 'party' and we were asked to friendly but intended to rush to the dinner. Here we had due to our children a table- 109 euros. Included in the price was the most boring show we have ever seen and otherwise nothing. A glass of champagne, no cover charge just nothing. A bottle of champagne cost 35 euros and a bottle of champagne 260 euros. A very bad first excellent! At 0:00 o'clock the spuk was to end and we left with very many frustrated and angry 'event' guests. We complained then at the front desk where we were treated so rude, so we never book this hotel again or recommend. Simply only disappointing!

* This hotel review was originally written in German by Dagmar. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.3
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

2.3
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  5.0
  Suns
- Distance to ski lift
  not rated
Service

2.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

5.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

2.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  not rated
Room

4.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Makadi Family Star

What type of room did you review?	Family room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details