Hotel Mangosteen Resort & Spa
archived Hotel review Hotel Mangosteen Resort & Spa
9 von 10 User (90%) finden diese Bewertung hilfreich.
Age: 51-55
Travel time: in August 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.3
Luxury is different *
Enlarge letters A A Downsize letters A ALocation of the hotel:HCLFHLThe mango teen is located outside of rawai on a small hill. A drivable vehicle is very helpful, if you don't want to depend on taxis, in order to be mobile.HCLFHLRooms:HCLFHLWe had a large room with Haushälfte, through toilet and sink (on this later added extra), outdoor shower, as well as Jacuzzi. Shortly after arrival we were moved again, because the first Villa as good as no privacy was given, as the gardeners to einzusehenden sides had to go around the house, in order to arrive at their ' headquarters 'on the property.HCLFHLLet's start with the good: there was sufficient storage space, space in the wardrobe, clothes hangers and drawers. The room was absolutely clean. And we had despite high hedges in front of the villa was a pretty good view.HCLFHLThe overall impression was so, that the complex without commitment. We therefore many details about the room, in order to make our impression also the transparent.HCLFHLThe sink, a partial glass from the original green with mango teen logo was cast, were only three pieces remained, were stuck with silicone. At the silicone, lots of stains, which especially the teeth at sink to a nasty issue this will be. The sink was broken the first villa, with a lot of silicone repaired, so no isolated case (we were told on request, that the sink again and again guests would people would say, the operator will for a long time, that this would be a change, since except disgusting also dangerous).HCLFHLThe bed is wide circulation and wood. Obviously have many guests the tibias blue struck, since in the corners they tried, the risk of injury by rubber linings. It really hurt but still...!HCLFHLThe shower (rainforest model) is generally nice. downside is, that they are no longer in the shower head was cleaned and only on the left and on the right a small water fall ripples. It would also be desirable, if the shower and Jacuzzi area through screens against mosquitoes and other animals (we saw a line) would ensure, which makes sense, when the light is turned on. The only shower is, is the alternative, either to shower in the dark or animals.HCLFHLAlso within the Villa it would be worth it, if at least one of the window had a screen, so that you could without danger air... Mosquitoes during our stay plentiful.HCLFHLThe small cruet with shampoo, conditioner, bath gel and lotion with the various Deckelchen is cute-but we have seldom been so unpraktisches in the bathroom. In view of the many splittered off are not only out of hand sashayed.HCLFHLThe air conditioning is effective. Unfortunately, the toilet was loose in the ceiling, so that we have the air conditioner turned on in the toilet the sound of landing helicopter believed to be heard.HCLFHLThe 'stylish' overhead light in the room had a disadvantage, in that dead insects. Here you then looked at midday with light plenty of.HCLFHLThe toilet is not usual in Thailand hand shower, a toilet brush. So there is no possibility, the toilet cleaning. The toilet flush after flushing and is only through further action to stop.HCLFHLThe toilet with sink, there is no possibility, the hang your towel.HCLFHLThere are a lot of light switch in the room, one needs for a long time, in order to understand the circuits. It is only on the bed adequate light, in order to read a book, the seating area is definitely not therefor.HCLFHLIn the mini-bar (expensive) It is wine, but there is no wine glasses in the room. The kettle in the room is incredibly rude and slow.HCLFHLWi-Fi is only available-(continuously) and only a few minutes and extremely slow, in the area of the front desk, but not in the rooms. The front desk is a PC, can be used for free But he is so, pastime that every guest has studied the screen. So all in all not a good standard, either for vacation travelers, the Skype use and not for the people on business trip, his mails would like to edit.HCLFHLBreakfast:HCLFHLIn the restaurant, an à la carte, delicious, large selection. However, the map is drawn up. It is not good, although the breakfast only as a clearly defined set is available (which it although several were, but always as a 'or' , you can mix nothing), and within a breakfast-type means, that you get a glass of juice, (only) that you can have two slices of toast... A Thai rice soup, in addition, some fruit and yogurt is thus composed of. The breakfast menu is not complaining about that, but can be misunderstood. The staff is very attentive and desires on the other side of the aforesaid grid.HCLFHLRestaurant:HCLFHLDelicious food, we must confirm. However, the pricing is not comprehensible. The prices are extremely high, obviously it is estimated, that the taxi put the guests, else to eat. In rawai is on the promenade a good alternative, at a fraction of the price.HCLFHLSpa:HCLFHLThe prices for the Spa are extremely high.HCLFHLStaff:HCLFHLVery pleasant. But we had the impression, that it is the armistice, don't know, as service should be experienced.HCLFHLExamples:HCLFHLHappy hour-no waiter. If we could order, a drink was served (good), but it was then about an hour no one, in order to ask for our needs. Green season was now, absolutely nothing to do what happens only, if the guests come?HCLFHLThe guests by the pool, the cushions for the pool chairs even from A to B and got the towels. In other hotels is brought. Service is not offered by the pool. A glass of water, no fruit or similar customers, as we know from houses with similar stars.HCLFHLThe gardeners were much in the area. But nobody weeds on the paved paths to see or even to weed. There is a lack not the commitment of the staff, but evidently due to a lack of direction.HCLFHLArea:HCLFHLThe property overall plants and trees grow there. It stayed here for some time been no hedges circumcision, is obvious. The management does not seem to care therefor, some guests the advertised 'sea view' look, if booked him aware, the view was out on to the end of shrubs and trees axle note now quite limited. The reductions of the ascendant plants could contribute to the satisfaction.HCLFHLPool:HCLFHLOn the edge of the pool, but on the ground, a cleaning would help, the growth of seaweeds and stains. It seems as though this is not (or at least not sufficiently far) to be carried out. The bridges, under which one by swimming, could also do more attention. Moisture away and there would be new paint. A shame-in general, the pool is great.HCLFHLOverall impression of the hotel:HCLFHLOriginally with care for the detail facility in boutique style, by unprofessional and/or uninteresting management is no longer on the amount of time, seemed neglected. It is a pity, because the mango teen could be achieved with relatively little effort and much more.HCLFHL
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Mangosteen Resort & Spa
| What type of room did you review? | Junior Suite Superior with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |




