Good Hotel-inadequate management!

Hotel review Hotel Maria Rosaria

by Andrea2011-07-012.83333333333
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Member since 7/6/11
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The review was read 339 times.

From: Germany
Age: 51-55
Travel time: in July 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 3.4

Good Hotel-inadequate management! *

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The hotel is good, the rooms are all equipped with air conditioning. The beds are okay. Previously promised Internet did not give it. Room to the pool of the hotel are quieter than the street or the parking lot. The breakfast is very good (lean). The dinner was great and wide. The table wine of half board left a lot to be desired! The pizzeria has good pizzas. The service staff (room, restaurant) was friendly, from the restaurant and hotel management can't say: this is extremely rude, inflexible and uncooperative! The situation is unfortunately also a lady at the front desk.
Overall: good hotel but on the basis of the hotel and only seated at a satisfactory overall!
Conclusion: No four stars!

* This hotel review was originally written in German by Andrea. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

2.8
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  2.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.5
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Maria Rosaria

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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