archived Hotel review Hotel Marina Luz

by Oliver2009-09-014.08333333333



Not yet registered
Want to ask me a question?
The review was read 1000 times.
3 von 4 User (75%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in September 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.9

Good hotel with organisational problems *

Enlarge letters A A Downsize letters A A

A very nice hotel with organisational problems. We booked this hotel for a week, after we arrived, we were told, that there was no reservation before. We were in the hotel. Nautic It was just no rooms available. Many other guests had the same problem. If the debt was, we wanted to say no. There was no one to blame :-(HCLFHLAfter four days we complained again. then we could have a room.HCLFHLin addition, the service staff in the restaurant no overview of the rooms. we had paid the drinks bar, however, we could not have been presented at the check out several allegedly opened invoices. we paid this but not with the other guests were mixed. so, the bills control :-)HCLFHLbut all in all a very nice hotel.

* This hotel review was originally written in German by Oliver. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.5
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.3
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Marina Luz

What type of room did you review? Double room Economy with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel Marina Luz, Can Pastilla will help you evaluate and rate whether Hotel Marina Luz in Majorca is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort