Good location, but many defects

Hotel review Hotel Marina Portals

by Katja2011-09-013.5
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Member since 4/19/11
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From: Germany
Age: 41-45
Travel time: in September 11
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2

Good location, but many defects *

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no four stars standard. Five days were twice cleaned the room not, there is no assistance at the Luggage. The beach chairs were absolutely replacement needy. The breakfast is extensive. Nice is the location of the hotel, it is easy to get from the harbor. The building is from the 70-years (ugly), therefor the garden is nice, as the plants high. The staff was generally very friendly and spoke good English, the maid to change the towels, but otherwise only make necessary, as it just didn't work at all.

* This hotel review was originally written in German by Katja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  2.0
  Suns
Location and surroundings

5.2
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

4.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Marina Portals

What type of room did you review?	Single room Standard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Tjaereborg