Hotel review Hotel Matorral

by Sibylle & Ge...2011-11-014.25



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From: Germany
Age: 61-65
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 5 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.1

We would love to come back *

Enlarge letters A A Downsize letters A A

In comparison to the previous years, but some further advantageous. The renovation was mainly a large proportion of the studios but the entrance area and the furnishings of the front desk quite appealing new designed. The pool area was always clean and well-kept. Receptionist Katja is always very friendly and unlocked as well as with special desires potential accommodated. Room service was okay. Also kitchen and service at the pool-restaurant with chef Mathias and Assistant Ahmed deserve praise. As dessert drinks or before you can recommend a ' Stinkesöckchen '. In summary-we had five beautiful holiday weeks.

* This hotel review was originally written in German by Sibylle & Gerhard. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.7
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Matorral

What type of room did you review? Studio
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Tjaereborg

Was the review helpful for you? Yes No


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