Convenient shuttle bus, lack of cleanliness...

Hotel review Hotel Mercure Amsterdam Airport

by Tom2012-01-012.66666666667
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Member since 7/15/09
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1 / 1 User (100%) finds this review helpful.

From: Switzerland
Age: 46-50
Travel time: in January 12
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2

Convenient shuttle bus, lack of cleanliness... *

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Close to the Schiphol airport next highway and railroad line location. Convenient shuttle bus from/to the airport. Public bus (bus 197, 15 minutes all) into the city center. Free parking spaces for hotel guests. The Computer System at the front desk was so slow, that the check-in took about ten minutes. Hundred % non-smocker hotel, Internet stations and printer in the lobby. The rooms are partly newly renovated, but more superficial and not sustainable. Moved outlets, newly painted walls without old 'scars' professional to fix it. Wallpaper coming out in certain places from the walls, the abundance/cover of the operation device for the ventilation (which didn't work) was shattered. The room and the bathroom were very small and narrow. From the shower head in the shower (room on the third floor) hardly comes to water. Therefor the TV channel selection was very large (especially German speaking channels). Convenient is the free Internet via Wiki. The breakfast buffet( at the weekend until 12:00 o'clock!) is okay, but not more than average. The cleanliness of the restaurant, but also in the room and the rest of the hotel left a lot to be desired.

* This hotel review was originally written in German by Tom. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.3
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Mercure Amsterdam Airport

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details