archived Hotel review Hotel Mercure City Center Stuttgart

Profile picture koch-peter@freenet.de
by Peter2009-07-013.25
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Member since 7/25/09
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The review was read 944 times.
1 / 5 User (20%) finds this review helpful.
From: Germany
Age: 36-40
Travel time: in July 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.9

Basically OK, a disaster in detail *

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Get a room have what was very dusty. At the head of the beds was a covered the head restraint certainly not more cleaned for months. Dusty, the bathroom had black mold, the so strongly to the proliferates it is already the joints of the tiled area in foreign languages. The bathroom has no air circulation therefore always very humid and warm climate sure what the source of the mold is. Otherwise can about the cleanliness in public areas not being brought.

* This hotel review was originally written in German by Peter. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.8
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Mercure City Center Stuttgart

What type of room did you review? Double room Standard with view City
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Generally good
Which tour operator did you travel with? Dertour

Was the review helpful for you? Yes No


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