Good location but very much in the years

Hotel review Hotel Mercure Colmar Champ de Mars

by Michael2010-08-013.33333333333
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Member since 7/23/05

The review was read 370 times.

From: Germany
Age: 51-55
Travel time: in August 10
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 4

Proof of booking provided

Good location but very much in the years *

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Mercure Hotel champ Mars is a three star del hotel came into the years. The entrance steps were just barely repaired with wooden slats, the elevators are terrible jolt, rooms and especially the bathrooms are very worn with unsteady mountings and scuffed Wannenverkleidung. The second exit of the parking garage was permanently broken.
The breakfast buffet consisted of rubbery and chewy rolls croissants, the same four different kinds of sausages and some pieces of cheese to cut. Coffee and milk/juice were fine. Now comes the main nerve: 14.50 per person for breakfast, garage €per day eleven.
The prices are completely covered, despite the good location so this review.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  5.0
  Suns
Location and surroundings

5.5
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.7
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Mercure Colmar Champ de Mars

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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